Data Confidentiality Policy
At Zealous Healthcare, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services, including Revenue Cycle Management, Home Health Coding, Medical Scribing, Medical Summary, AR Calling, and Medical Records Review. Please read this policy carefully to understand our practices regarding your personal data.
Cookies* may be used to remember visitor preferences when interacting with the website.
1. Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, address, email address, phone number, and other contact details when you voluntarily provide it to us. This information is necessary for providing our services and communicating with you.
1.2 Usage Information: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring/exit pages, and browsing actions. This information helps us analyze user patterns, behavior and preferences over time to improve our website's functionality, and enhance your user experience.
2. Use of Collected Information:
2.1 Providing Services: We use the personal information we collect to provide you with the services you request, including RCM, Home Health Coding, Medical Scribing, Medical Summary, AR Calling, and Medical Records Review. This includes communicating with you, processing payments, and delivering necessary information related to our services.
2.2 Improving Services: We may use the collected information to improve our services, website, and customer support. This may involve analyzing data, conducting research, and implementing enhancements based on user feedback.
2.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters regarding our services, updates, and special offers. You have the option to unsubscribe from these communications at any time.
3. Information Sharing and Disclosure:
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, including payment processors, hosting providers, and IT support. These providers are obligated to maintain the confidentiality and security of your information.
3.2 Legal Compliance: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy obligations as stated in this policy.
4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Third-Party Links:
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
6. Changes to this Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant updates by posting the revised policy on our website or through other appropriate communication channels.
*Cookies are small files with digital signatures that are stored by your web browser. They enable the recording of your preferences when you visit a website and can also be used to track your subsequent visits to the website.